Terms and Conditions
Soteria Solutions SMS Terms & Conditions
By opting in to receive SMS (text messages) from Soteria Solutions, you agree to the following Terms and Conditions.
1. Program Description
Soteria Solutions may send SMS messages to provide important updates related to services, including but not limited to:
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Appointment reminders
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Account notifications
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Service updates
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Customer support communications
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Operational or administrative alerts
These messages are intended to support communication between Soteria Solutions and its clients.
2. Consent & Opt-In
By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Soteria Solutions.
Consent is not a condition of purchase.
You acknowledge that message frequency may vary based on your interactions with our services.
Twilio requires clear, explicit consent before sending messages and proof of that consent if requested
3. Message Frequency
Message frequency may vary depending on your engagement with our services.
You may receive recurring messages based on your activity, account status, or support requests.
4. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Soteria Solutions is not responsible for any charges incurred from your carrier.
5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After you send the STOP message, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.